Appointment Policy

Arriving late will deprive you of valuable treatment time.  We will make every effort to perform your entire treatment in the Policies of Appointment for remaining scheduled time, but reserve the right to reschedule your appointment if arriving more than 10 minutes late and charge the cancellation fee (see cancellation Policies of Appointment for details).

We respect our Providers’ time as they are booked out weeks out, and we have a significant waiting list. Last-minute cancellations do not allow us time to fill those gaps.  We appreciate your understanding of our cancellation policy. This will allow the Raw Beauty team to continue to provide the highest quality service for you and future clients, as well as valuing our team members’ time.

By scheduling an appointment, you are agreeing to our cancellation/no-show policy.

Cancellation Policy

Please note that once you have booked an appointment with us it means that we have reserved time in our schedule exclusively for you. If you cancel your appointment less than 24 hours before it is scheduled to take place, you will be subject to a charge of 30% of the scheduled appointment portal. To avoid a cancellation fee, please provide cancellation notice at least 24 hours prior to your appointment.

No Show Policy

Please note that once you have booked an appointment with us it means that we have reserved time in our schedule exclusively for you. If you no show/no call your scheduled appointment time, you will be subject to a charge of 50% of the missed appointment price. The no show fee MUST be paid before you are able to book another service with a provider at Raw Beauty.

Refund Policy

We do not offer refunds on any services rendered.  Aesthetic results are quite variable from person to person and while we do our best to achieve the desired outcome, it cannot be guaranteed.  Clients are responsible for additional treatments needed to achieve desired results.

Retail: We do not offer refunds on products purchased.  Defective products may be exchanged within 14 days for the same product only.

No refund on Gift Certificates purchases.